Shipping policy
Shipping
Please refer to the table below for shipping costs. Orders are usually delivered within 2-5 business days including processing and shipping time. The handling time is 1 business day. The shipping time 2-4 business days on orders placed before 15:00. Orders placed after 15:00 have a shipping and handling time of 3-6 business days. Shipments to the Netherlands will be delivered next business day for orders placed before 15:00.
We ship by DHL, PostNL, Bposte, or Hermes. You will receive a track and trace number once your order has been dispatched by email. Following the track and trace link in the email, you will be able to see the estimated delivery date and time-slot of delivery.
Something you forgot to order? Send us a message in the chat or contact form after your order, and we will merge or change your order and refund any shipping costs.
See our return policy here.
| Shipping costs |
Free shipping from orders over |
|
|---|---|---|
| NL | 2,95 | 29,00 |
| BE | 5,95 | 49,00 |
| DE | 5,95 | 49,00 |
| FR | 7,95 | 49,00 |
| Other EU | 9,95 | 69,00 |
| US | 4,95 | 39,00 |
Not received
If you haven't received your package, please contact us and we will investigate with the delivery company to find and track your package. This proces will take up to 7 days.
If you haven't received your package, please contact us and we will investigate with the delivery company to find and track your package. This proces will take up to 7 days. We will ship replacement products if your package has been lost.